FREQUENTLY ASKED QUESTIONS

Below you will find answers to some of our most frequently asked questions. Should your questions not be addressed below, please don’t hesitate to Contact Us and we will be more than happy to assist you.

Ordering
Shipping

How do I place an order?

Due to the variety of breeds we carry and the fact that each breed has a unique laying schedule, we ask that all orders be placed by email (preferred) or by phone. If you are ready to place your order, simply email us at support@bobsbiddies.com or give us a call at (229) 375-1991 and we’ll be happy to assist you. You can also use our new online order form HERE.

Do I need to place my order in advance?

In most cases, orders will have a 3-week lead time, so if you need your chicks by a certain date, please keep this in mind. It is difficult to give a general answer to this question as each breed has a different laying schedule, so feel free to give us a call at (229) 375-1991 and we will be happy to discuss scheduling with you.

Is there a minimum order requirement?

Yes. Most breeds will require a minimum order of 25 chicks in order to ship safely. Larger birds, such as turkeys, will require less. Please check the Breeds & Pricing Page for details on order minimums for each breed we carry.

How do I pay for my order?

We use Square Invoicing as our main form of payment. Once your order has been placed, you will receive a Square invoice, which must be paid prior to shipping your order.

Which shipping carrier do you use?

In most cases, we ship via the United States Postal Service (USPS).

How will my chicks be shipped?

We take a lot of care to packing and ship our birds in a safe and humane manner. Our goal is to reduce as much stress as possible so that your chicks arrive safe and happy.

If hatch dates coincide, breeds will be shipped together. If not, breeds must be shipped separately due different hatching schedules.

What is considered local shipping?

We consider local shipping to include any state that connects to Georgia. This includes: Florida, Alabama, Tennessee, South Carolina, and North Carolina.

How soon will I receive my order?

Lead times will vary depending on the breed ordered, however, in most cases there will be a 3-week period needed for the chicks to be hatched and prepared for shipping. Once shipped, your chicks will arrive within 2-3 days.

What if some of my chicks arrive dead or sick?

Because we are so confidant in our experience and our process, we guarantee that ALL of your chicks will arrive safe, alive, and healthy. In the event that you have birds that arrive dead or die within 24 hours of arrival, we are happy to replace them or provide you with store credit for your next order. Please be sure to notify us via phone or email within 24 hours of arrival.

Because different breeds have different laying schedules, be sure to check with us if you are ordering multiple breeds.

Ask About Our Hatch Dates

Choose us as your preferred chick hatchery. We practice proper animal care to ensure that your chicks and poults are as healthy as possible. Place your orders today! Should you have inquiries about the available hatch dates on all breeds, feel free to reach us via phone or email.